I recommend more vendors do like PapaSmurf and put the order status on their site. I don't mind waiting 4-6 weeks for custom made gear ,especially when I can check the order status on their site and see where I stand. It may be more work to have an order status on your site, but it may bring in more business from happy customers, as PapaSmurf has experienced. The extra work on updating the order status pays off in the end. Just my $.02 for what it's worth, or not.... You would also end up answering less emails, because customers can just check the order status on the site.
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