So my experience with OES is now over. I have been looking at their website for a few years and finally pull the trigger back in April hoping I would be one of the lucky ones. Not so much. The website indicated all tarps in stock and shipping in 24-48 hours. The charge cleared my account two days after the order was placed. Then the wait began. After 1.5 weeks I sent the first email inquiring about the order including the order confirmation from OES in the email for order number reference. Then at 2.5 weeks I resent the same email inquiring again. Again at 3.5 weeks. I received no response from any of my inquiries. Using a tactic used by another poster here I decided to send one last email indicating if I did not receive a shipping notification in three days and a tarp by a week after that I would dispute the charge with my CC Company. The deadline came and went without a response and the dispute was filed. Two days later I finally get a response “apologizing” for losing my order and offering a full refund. Losing my order??? Brian was reminded with each email he ignored what order I was looking for. He did not offer a refund; I took it by filing a dispute.
Anyway, I will not be returning to OES and will be looking for a different tarp manufacturer. I was trying to get a 10 X 10 rectangular tarp. I need to find a good alternative tarp maker that will fill an order for one of these.