Howdy y'all...I have got to give a shout to the folks at Grand Trunk. After reading a thread on this forum I decided to reach out to customer service. I have to say that I was more than impressed with the rapid response and thoroughness of the customer service I received. I had an email in response to my concern within 24 hours and a "brand new" GTSBP in my mailbox in less than a week. Super job GT! Thank you for your awesome service. ni