I just took my WB Blackbird XLC out for its first hang (not counting setting it up at home to make sure everything was clear before going out into the back country).
I was very excited! For once I managed to get two trees that were the perfect distance from each other, a rare thing in my experience. I got into my hammock and the lay was perfect. At some point I leaned into my left should area to adjust my HG ridge line organizer (I like to keep smaller things in it) when I heard a loud pop sound. My wife looked all around the hammock and could find nothing wrong with it, so I relaxed.
Next morning I am taking it down when I find the zipper at the right foot end of my WB UQ protector has torn out and fallen off.
Brandon at WB says I will have to pay to have the zipper repaired. Uh, this doesn't seem right to me. Anyone else had this experience? I am very disappointed.
If it was the zipper that made the popping sound then it was obviously under pressure. I swear my hang was perfect and the zipper was installed correctly, so what would cause this to happen?
Thanks for your thoughts/suggestions in advance.
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