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  1. #1
    Senior Member dougalcorn's Avatar
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    Oct 2013
    Location
    Cincinnati, OH
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    Big thanks to Donna!

    I decided at the last minute for this trip to GSMNP that I needed an underquilt protector. I sent in an "order" with a request to rush it. She called me in a few minutes to talk to me about it. She said she was able to start on the UQP right away and get it in the mail today. That means I'll get it in time for my trip!

    Thanks Donna! Great customer service

  2. #2
    2Questions's Avatar
    Join Date
    Nov 2006
    Location
    Lititz, PA
    Hammock
    HH Explorer w/ Zipper Mod #4
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    ZQ Special w/mods
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    Down
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    3,041
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    146
    This was a major exception to the rule! I would normally not have the time for a last minute order like this. But...I have been pushing hard to get ahead of schedule because our first grandchild is do any minute....do date was Saturday...and I want some time to visit! Doug just happened fall into the right need at the right time. Any other time...I would have had to say....impossible!

    Enjoy your hike!
    Donna

    P.S. Glad it worked out for you!
    2QZQ Hammock Specialties
    Specializing in:
    Hennessy Hammock zipper modifications
    Sewn on Tarp doors, Pole Pockets, and Grizz Beaks
    Ridgeline and gear organizers, peak storage bags, UQ protectors,
    2QZQ tree table!

  3. #3
    Senior Member Mountnman's Avatar
    Join Date
    Mar 2012
    Location
    Miamisburg, Ohio
    Hammock
    DIY
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    HG Winter Palace
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    HG TQ,UQ, DIY
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    Whoopies or rings
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    1,939
    Still you had the time and you took care of Doug. That is awesome! And I love my UQP by the way
    "I love not man the less, but Nature more."
    Byron

  4. #4
    Senior Member
    Join Date
    Feb 2011
    Location
    Kansas City, KS
    Hammock
    HH Explorer Deluxe+2QZQ Mod #4
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    HH Hex w/ 2QZQ OFS
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    OWL 20* TQ/UQ's
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    Whoopies+Biner
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    1,298
    I gotta chime in on this. I've had two mods done by 2QZQ, and I recently ordered and recieved my UQP as well.

    Donna does awesome work, and she's always made sure to communicate with me to ensure that she clearly understands what I'm asking for, and make suggestions if she's got another approach.

    I have a ton of respect for both Tim and Donna, and a great appreciation for their work, and the care that they have for making sure that they provide what folks need.

    Seriously...hats off to you both!!!

  5. #5
    Senior Member dougalcorn's Avatar
    Join Date
    Oct 2013
    Location
    Cincinnati, OH
    Hammock
    DIY 12' 1.6 Argon
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    293
    Quote Originally Posted by 2Questions View Post
    This was a major exception to the rule! I would normally not have the time for a last minute order like this. ... Any other time...I would have had to say....impossible!

    I'm sure that's the case. I count myself super fortunate! I didn't/don't want to give folks the wrong impression. But I did want to give a public "thank you".

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