Another Data Point

[uprocks]

• 7/28/13: Ordered MacCat Deluxe.
• 8/03/13: Received Shipping Notification.
• 8/05/13: Package arrived.

Wasn't sure what to expect after reading some of the recent negative comments on delivery/communication, but this was a positive purchasing experience for me.

*edit: Thank you Brian for the quick turnaround. Strung the tarp up last night...pure awesome.

[Acer]

You play the cards dealt however they may fall.

[gunner76]

I emailed him a couple of months asking if he was still in business and never got a reply.

[desmobob]

• 7/28/13: Ordered MacCat Deluxe.
• 8/03/13: Received Shipping Notification.
• 8/05/13: Package arrived.

Wasn't sure what to expect after reading some of the recent negative comments on delivery/communication, but this was a positive purchasing experience for me.

*edit: Thank you Brian for the quick turnaround. Strung the tarp up last night...pure awesome.

Glad you had a pleasant buying experience. (I did too.) The MacCat Deluxe is a wonderful piece of gear!

Welcome to the forums,
desmobob

[Matty427]

I ordered my Maccat Deluxe on Monday, before I started reading all about the problems associated with OES customre service. I've got a trip planned out for next weekend, and was really hoping to have the new tarp in time. So far, I've sent two unreplied to emails (one about a week sooner about some custom work before I decided to just buy the deluxe) and panic has started to set in.

Hopefully I can add another positive data point soon, but am apprehensive.

[Just swingin]

I have learned from reading and from my small amount of experience that with cottage venders (and please know I don't have experience with OES) that because they are typically made to order it may take a few weeks to get the product to you. With the gear I have ordered, from other venders, I can tell you that I have had GREAT experiences.

[Hangin'Yankee]

I ordered my Maccat Deluxe on Monday, before I started reading all about the problems associated with OES customre service. I've got a trip planned out for next weekend, and was really hoping to have the new tarp in time. So far, I've sent two unreplied to emails (one about a week sooner about some custom work before I decided to just buy the deluxe) and panic has started to set in.

Hopefully I can add another positive data point soon, but am apprehensive.

I hope you get it, but that's a pretty quick turnaround time for ANY of our cottage vendors.

HY

[desmobob]

I ordered my Maccat Deluxe on Monday... ...I've got a trip planned out for next weekend, and was really hoping to have the new tarp in time.

I think that might be an unrealistic expectation from ANY of our vendors.

I also think you'll love the MacCat Deluxe when you get it. Welcome to the forums!

Take it easy,
desmobob

[Matty427]

I realize now that's a pretty quick turnaround. I was tempted because on the website, the tarp was listed as in stock. I figured that would be a ready to put in the mail situation, and would ship out within a couple of days. I've got my backup prepped, but my hopes are still high for the maccat. Luckily there is little chance of rain (fingers crossed).

[Matty427]

Woke up this morning to the shipping confirmation email! Should be here right in time. I'll update with a new post when the tarp arrives and I get a chance to try it out this weekend.