Contacting my CC Company

[Maddog67]

I hate to do it. I know the guy is busy, I knew there'd be a delay with my order as with all others. I know he has a day job and is a nice guy and everything else.

Today is 7 weeks (order placed 8/1/12) since I gave him my money with no product nor response.

No need to start a new debate about his communication skills or business practices, I'm just putting this out there for anyone new looking to buy directly from him.

I love my MacCat Deluxe...BUT...the customer service at OES is the WORST I have ever experienced! I will NEVER buy another product from OES! YMMV Maddog

BTW: I now get all my gear from HF member Orion X at http://oxgearoutdoorequipment.com/ Maddog

[L.D. Cakes]

I hate this, I really hate this...Two years ago I met Brian and he is a really nice fellow. I bought the wrong tarp at Trail Days and he made it right within a week. But now all these complaints....what's happened????

[srady]

There are so many quality companies that provide an equal to superior product than OES:

HMG
ZPacks
Mountain Laurel Designs
Etc...

These companies have outstanding products and their customer services are second to none. I personally had a bad experience with Brian a while back and without going into details, would not buy from him again.

Keep your sanity --- SHOP AROUND!!!