Oh for pete's sake - we are trying to get a clear description of what happened. No one is chiding you for posting a defect we just want to understand what happened.
Did something break (if so what, exactly)?
Did something fall off (if so what, exactly)?
Did something come undone (if so what, exactly)?
This is interesting to the folks here they just want to understand what happened and so far, nothing in your description really aids in that. Lol - we want details, man!
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