Results 1 to 4 of 4

Hybrid View

Previous Post Previous Post   Next Post Next Post
  1. #1
    Member
    Join Date
    Jul 2021
    Location
    Gaithersburg, MD
    Tarp
    WB Thunderfly
    Insulation
    EE Rev 20, JRB MW3
    Suspension
    Becket, J-bend
    Posts
    56

    thanks to JRB and USPS!

    I ordered a Shenandoah (40F) TQ and Mount Washington 3 (20F) UQ last week on Thursday, and I am very pleased with the service I received.

    I called to ask some questions about what pieces to get, and had a very nice conversation with Don. He answered some questions, gave recommendations about what to buy (and, surprisingly, what NOT to buy!) for a new hammocker. He suggested methods for stuffing the hammock and quilts into my Osprey Kestrel 48 backpack -- recommending against a stuff sack, actually.

    When I expressed some hope I would be able to try the quilts over the weekend at a relative's place in northern MD, he gave his guess about present USPS shipping speeds, so I could choose whether to ship to my home in central MD or ship to my relative's place in northern MD. He even half-offered to hand-deliver the quilts to my relative's place (near the MD/PA border), as it was almost on his driving route for his weekend trip! (But his trip had been cancelled, so it wasn't a real option, to his chagrin.)

    I decided to ship it to myself in central MD, and I'm happy to report that:
    1) Don popped the quilts in the mail right after we got off the phone and I placed my web order, around 2:30pm Thursday.
    2) USPS Priority mail delivered the quilts from JRB in Hulmeville, PA to central MD in just 2 days (make that ~22 hours), delivering on Saturday around noon. Just in time for me to leave the house!

    That's service!

    Thanks!

  2. #2
    Senior Member
    Join Date
    Aug 2020
    Location
    Upper peninsula, Mi
    Hammock
    Dutchware Chameleon
    Tarp
    Dutch and HG
    Insulation
    UGQ and HG quilts
    Suspension
    Beetle Buckles
    Posts
    104
    That is outstanding

  3. #3
    Senior Member BillyBob58's Avatar
    Join Date
    Jan 2007
    Location
    Tupelo, MS
    Posts
    11,108
    Images
    489
    Quote Originally Posted by Longwinters View Post
    That is outstanding

    JRB has always had outstanding quality and service.

  4. #4
    DGrav's Avatar
    Join Date
    Oct 2006
    Location
    Langhorne, PA
    Hammock
    JRB James River Bridge
    Tarp
    JRB 11 X 10
    Insulation
    JRB Quilts
    Suspension
    Webbing, TG, DC
    Posts
    661
    Awesome! I'm glad you received your quilt in time! I enjoy getting the opportunity to answer questions and talk about camping when customers call.
    Jacks R Better, makers of the of the Original Under Quilt and Bear Mountain Bridge Hammock.
    www.jacksrbetter.com
    Facebook: JacksRBetterQuilts
    Intstagram: Jacks_R_Better_Quilts

  • + New Posts
  • Similar Threads

    1. Problems with USPS
      By mountaingoat in forum Other Vendors and Services
      Replies: 11
      Last Post: 05-14-2013, 06:14

    Bookmarks

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •