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  1. #21
    Senior Member soul embrace's Avatar
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    Quote Originally Posted by Rhody Seth View Post
    Ha, we're in the same boat. I got the same email on the 24th and it's been in pre-shipment since then. I didn't think anything of it, figured there was just a long delay from when they create the tracking number to when they actually get it to USPS and thought maybe they factor that in to the 7 week window. Now you have me worried!

    hopefully both of ours get out of the limbo soon
    There's magic in the woods,
    if you know where to look for it.
    -Pete's Dragon

  2. #22
    Senior Member
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    Sorry gang. We're definitely talking to USPS to see what the deal is. COVID, Thanksgiving, etc I'm sure are all contributing factors, but we're hopeful everything will be delivered soon. If not, definitely let us know and we'll take care of everything.
    Harry Carlson
    Customer Support
    www.hammockgear.com
    740-445-4327
    [email protected]

  3. #23
    Senior Member soul embrace's Avatar
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    Quote Originally Posted by Grisnakh View Post
    Sorry gang. We're definitely talking to USPS to see what the deal is. COVID, Thanksgiving, etc I'm sure are all contributing factors, but we're hopeful everything will be delivered soon. If not, definitely let us know and we'll take care of everything.

    we know it's not yours or HG's fault....it's all USPS
    There's magic in the woods,
    if you know where to look for it.
    -Pete's Dragon

  4. #24
    Senior Member Rhody Seth's Avatar
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    Quote Originally Posted by Grisnakh View Post
    Sorry gang. We're definitely talking to USPS to see what the deal is. COVID, Thanksgiving, etc I'm sure are all contributing factors, but we're hopeful everything will be delivered soon. If not, definitely let us know and we'll take care of everything.
    Thanks much for looking into this!

  5. #25
    Senior Member soul embrace's Avatar
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    Quote Originally Posted by Rhody Seth View Post
    Thanks much for looking into this!

    mine FINALLY started moving within USPS network today
    There's magic in the woods,
    if you know where to look for it.
    -Pete's Dragon

  6. #26
    Senior Member OneClick's Avatar
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    Your package is moving within the USPS network and is on track to be delivered to its final destination. It is currently in transit to the next facility. It will arrive when we feel like it.

  7. #27
    Senior Member Rhody Seth's Avatar
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    Quote Originally Posted by soul embrace View Post
    mine FINALLY started moving within USPS network today
    Hey look at that, mine too! Should be here Thursday. Huzzah!

  8. #28
    FLTurtle's Avatar
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    Harry has some pull at the post office? NICE!

  9. #29
    Senior Member
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    Quote Originally Posted by FLTurtle View Post
    Harry has some pull at the post office? NICE!
    Haha, I wish I could take the credit! Though I have been "bothering" our representative for the past couple of weeks. Maybe that helped.
    Harry Carlson
    Customer Support
    www.hammockgear.com
    740-445-4327
    [email protected]

  10. #30
    Senior Member
    Join Date
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    Quote Originally Posted by OneClick View Post
    Your package is moving within the USPS network and is on track to be delivered to its final destination. It is currently in transit to the next facility. It will arrive when we feel like it.
    Definitely seems that way!
    Harry Carlson
    Customer Support
    www.hammockgear.com
    740-445-4327
    [email protected]

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