Anyone else tried to use eno warranty or have any customer service feedback? I'd say I had a less than positive experience with them....just wondering if that is the norm? My jungle nest ripped in a place I didn't think it should have...I didn't figure it was from abuse..... and I contacted eno. Just treated very curtly I thought. Not an expensive hammock like others perhaps and I was pushing the 2 year warranty but Im not so sure Id want to deal with them again. I have had grand trunks in the past...in fact several in the family....always kind of liked them.....and I had one issue and they jumped though hoops to help me years ago. Completely different vibe at eno for me.

Just curious on everyone's experience.