Originally Posted by
gringo
About a year ago I had the same problem with the same quilt - a HG 20deg - I think it's even the same colors as yours (mine's coyote outside, orange inside). I also took a picture in the window, and then sent mine back to them. They said they put more down in, fluffed it and returned it to me and when I got it back I held it up in front of the window and it looked better, just as yours does. But I use it a lot, and now it's looking the same way again. So I know there's down in there - somewhere - and the lower leg area is very puffy. I've occasionally fluffed it in the dryer but it doesn't really solve the issue. Did the folks at HG elaborate on how to move the down up and down (between?) the baffles? This might be a neat trick to know for longer trips (like a multi-month bicycle tour) to modify the quilt for varying seasons/climates/elevations...
I could call them myself of course, just wondered if you might share those tips here for everyone's benefit.
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