Dutch's BBB Rating

**Dutch** · 08-27-2018, 21:56

They pitch the membership and all the benefits to me. I figured it was just another form of extorsion.

**Smckinney0031** · 08-27-2018, 21:57

It is completely!

Originally Posted by Dutch

They pitch the membership and all the benefits to me. I figured it was just another form of extorsion.

**Jay S** · 08-27-2018, 23:27

Review submitted!!! 5/5

**GreatBigDave** · 08-27-2018, 23:30

Where can we review the BBB?
Hrrm.

**QFT** · 08-28-2018, 01:28

The BBB will rue the day they crossed a bunch of internet hammock nerds!!

They do seem to be a racket. See this article: http://www.slate.com/articles/busine..._watchdog.html

People being told "we'll boost your rating if you pay and join us," and even a guy who registered the terrorist group Hamas and received an A+ rating.

And this: https://money.cnn.com/2015/09/30/new...eau/index.html

Basically, if you pay them, they'll rate you highly. You know, LIKE A BRIBE. If you don't, they may give you a low score.

Fortunately, something tells me an F- wouldn't stop most people from buying Dutchware.

**snwcmpr** · 08-28-2018, 07:07

Quote
The BBB reached out to the business and received for your information contact information pertaining to the GM.

GM -- General Manager?

I wonder if the attempt to contact looked like one of the many telemarketing calls I get every day.

**cspan37421** · 08-28-2018, 07:25

Originally Posted by QFT

Fortunately, something tells me an F- wouldn't stop most people from buying Dutchware.

Wouldn't stop most returning loyal customers, no. But it might stop some new ones, and that's the real problem.

**snwcmpr** · 08-28-2018, 09:10

And untruth is just that 'untruth'.

Silence will keep them doing it.

Ken in NC

**DrPhun** · 08-28-2018, 17:20

Originally Posted by JmBoh

How the heck do you have 55 good reviews and 1 bad review and go from a d+ to c-? I 'm glad they don't grade like that in college! geez.....

I believe the fine print when I made my review said that reviews don’t effect the rating. Go figure. I wonder what the rating is based upon if not customer experiences?
Here it is from the terms and conditions: “I understand that customer reviews are not used in the calculation of the BBB Rating.”

**snwcmpr** · 08-28-2018, 20:20

So, one complaint, no matter how invalid and the company not responding to the extortion, is enough to get a bad rating.

The Dutchware GM has to give a response, I guess. Or we can keep asking why until they finally realize that they were wrong.