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  1. #1
    Senior Member
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    Sep 2017
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    Cleveland, Oh
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    Hammock Fan Tree Anchor order placed 12 days ago. No response or order acknowledgment.

    Hello everyone. What has your experience been when ordering from BIAS? I ordered a set of Tree Anchors on October 25th and have never heard anything from BIAS acknowledging my order at all. I'm willing to wait on gear but when I pay money for something I'd like acknowledgment of my order and an estimate of when the item might ship.

    Is BIAS still in business?

    Thank you.

    Anne Marie

  2. #2
    Senior Member tncamper's Avatar
    Join Date
    Oct 2011
    Location
    Covington, TN
    Hammock
    BIAS camper, WW DL
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    Diy syn. UQ
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    whoopie slings
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    688
    BIAS is still here! I was out of town for a bit due to a funeral of a friend and was a bit behind on the small orders. I do have a couple of hammock orders that got out of sequence due to an excel error on my part. Your order was picked up today by USPS and tracking was sent to your yahoo email you provided.
    It'll be alright Friday!

    Check us out at www.buttinasling.com

    [email protected]

  3. #3
    Senior Member
    Join Date
    Sep 2017
    Location
    Cleveland, Oh
    Hammock
    Autumn Outdoor Gear
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    Autumn Ultralight
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    271
    Quote Originally Posted by tncamper View Post
    BIAS is still here! I was out of town for a bit due to a funeral of a friend and was a bit behind on the small orders. I do have a couple of hammock orders that got out of sequence due to an excel error on my part. Your order was picked up today by USPS and tracking was sent to your yahoo email you provided.
    Thank you so much and i'm sorry for your loss.

    I came across Hammock Fans Youtube video and when I saw the tree anchors I just really liked the idea of them and was happy to find them on your website.

  4. #4
    Senior Member Floridahanger's Avatar
    Join Date
    Oct 2011
    Location
    SW Volusia, FL
    Hammock
    Ridge Outdoor Gear Pinnacle 360
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    4,398
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    10
    Shane, I'm sorry you lost your friend.

    But I'm thankful for all our vendors like you that make it a point to make things right even when you're hurting. Great job on you and BIAS.
    Enjoy and have fun with your family, before they have fun without you

  5. #5
    New Member
    Join Date
    Dec 2016
    Location
    PNW
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    Dutch 11 Netless
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    Working it out
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    3
    I am now in the same boat. I order some hammock anchors over a week ago. I have sent three emails asking when I should expect them but I have not received any replies. Any help? Does anyone have a phone number?

  6. #6
    SilvrSurfr's Avatar
    Join Date
    Jul 2011
    Location
    Jersey Shore, NJ
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    Shane's phone doesn't work? 901-568-2314. Always worked for me. In fact, last time this issue came up, I called him and he answered.

    http://buttinasling.com/info.html
    "A foolish consistency is the hobgoblin of little minds." Ralph Waldo Emerson

  7. #7
    New Member
    Join Date
    Dec 2016
    Location
    PNW
    Hammock
    Dutch 11 Netless
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    Thanks for the number. I couldn't find it on his website. I called him and he got right back to me.

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