Simply Light Designs Awesome service

[drsolarmolar]

I don't know why SLD doesn't have its own category like Dutch or Warbonnet, but I have to rave about their customer service. Placed an order late Sunday night (Sept 24). When I awoke on the 25th (6am) and checked my email Jared had already responded, and said he'd likely have my order in the mail that day (which he did). Don't know if he stayed up all night sewing or had the items in stock ready to go, but literally it was less than 12 hours between order and shipping notification. (Maybe I got special treatment because he's in Idaho and so am I! I'm sure he treats everyone just as well. BTW, Arrowhead Equipment is another Idaho-based vendor. Go Idaho! More than potatoes here!)

Besides the amazing customer service, the products are just as good. Ordered a single piece silnylon snakeskin for my WB Cloudburst. This is my second snakeskin from SLD, the first being a mesh style one for my UGQ Winter Dream. Both are well made. I'm completely happy with them and would recommend them to anyone looking for tarp snakeskins!!! I got the pocket additions on each end which I'm liking too.

Just had to throw some love at a great cottage vendor!

[sffar]

Copy on the awesome service. Placed an order for a Winter Haven on the 23rd and less than a day later had the shipping notice. Arrived in MA on Wednesday. Terrific craftsmanship and communication from Jared. Couldn't be happier with the whole deal, even if I lived in Bonners Ferry!
Sam

[IRONFISH45]

I have purchased from Simply Light Designs several times with geat success. I am sort of a picky person, well I have found absolutely nothing to pick apart on SLD creations, strictly first class.
On the subject of ordering and shipping, everything is also first class.
When ordering via on line I never thonk about time nor time zones. I just place my question or order and assume the communication will be read during usual business hours. No true with Simply Light Designs, I get a really quick response. In the future I will be mindful of time when purchasing from SLD.
THE MODERATORS want a certain level of chatter about a company before the company is given their own forum. Simply Light Design's is, to me, like an insiders vendor. Only a few of us are aware of how perfect the gear, service and shipping are.

[Cory Hess]

Jared has quickly become my go-to. His products are outstanding, but what truly sets him apart is his customer service and the speed at which he responds to emails and gets his work done. I've placed four or five orders with him in the last couple months and have been blown away each and every time. If I'm in the market for a product that SLD offers they're getting my business, plain and simple.

[michigandave]

I've got a long history dealing with Jared and have promoted the creation of a subforum here:
https://www.hammockforums.net/forum/...d.php?t=136262

Awesome vendor and his customer service is top notch. He rarely posts on HF, but that's how he rolls.

[Rouskof]

Yes, excellent.

[Jimswms]

Another happy customer. Jared rocks. Subforum!? He should have on e.

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[Five Tango]

I recently purchased the gear hammock.FAST service,good quality and price.I like having my gear off the ground and out of the spider zone in a reasonably water proof sack.

[Brooklyn]

SLD IS THE BEST

[redbeard]

It amazes me that we don't have a category for a great company like SLD and yet we have one for OES which has extremely poor customer service and nothing but complaints. I can't remember the last time Brian was active on the forums.