New Grand Trunk Skeeter Beeter Pro
Howdy y'all...I have got to give a shout to the folks at Grand Trunk. After reading a thread on this forum I decided to reach out to customer service. I have to say that I was more than impressed with the rapid response and thoroughness of the customer service I received. I had an email in response to my concern within 24 hours and a "brand new" GTSBP in my mailbox in less than a week. Super job GT! Thank you for your awesome service.ni
Thanks for sharing your good experience. Customer service sure can make or break a company
Glad to hear they took care of you.
I have also heard the same positive experience from someone else on a different forum.
That's good to know. My first hammock was a Skeeter Beater Pro. Great way to try out a hammock without spending too much money to see if you like it. I now have a couple of Warbonnet hammocks but I keep my Grand Trunk in my day pack for single day hikes and will sometimes hang it up for a quick nap or if I find a great view and just want to hang out for awhile and enjoy the view. Never had any issues with it but it's nice to hear that about their service.
Just purchased a SBP so seeing stuff like this makes me feel a lot more comfortable about the company!
It's nice to see companies take care of their customers! I too own a Skeeter Beeter Pro, and it's a really nice starter hammock, IMO.
Sounds perfect for a starter like myself!Originally Posted by rweb82
Cars, Guns, and Hiking are all I need
Blue Lives Matter
The Grand Trunk Skeeter Beeter Pro was my second hammock. I never read a bad review on one; so, when I came across one on sale I nabbed it. It is always in the trunk of my car for a "just in case". I think, with no confrontation intended to the two individuals quoted, calling it a "starter hammock" doesn't do it justice. I have several from the big name higher dollar makers and the Skeeter Beeter Pro runs with them so well, I often question my purchase of the higher dollar hammocks.
No offense taken. When I used the term "starter" hammock, I was in no way inferring that it is of lesser quality than other hammocks out there. I apologize for the confusion.
The reason I used the term "starter" is because most folks who are looking into hammock camping for the first time will come across Grand Trunk, Eno, or Kammock as the best options. They are all very popular on Amazon, and are thoroughly reviewed. The likelihood of a total beginner stumbling upon the likes of Warbonnet, Dream Hammock, etc...is much less. The term was not meant to denote quality, but rather the likelihood that a new hammock camper will purchase it.
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I can also say that there customer service is TOP NOTCH. I wouldn't hesitate about buying anything from them.
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