I had ordered a Burnt Orange Winter Dream 13 for my RidgeRunner and during production I contacted Paul and Missy for a modification and a couple additions. I knew my request would delay my order and I was totally fine with it because of my change requests! As has been stated here before, their customer service, timely responses and willingness to deal with the changes were amazing. I have been so impressed with their customer service, I cannot begin to express my appreciation. Waiting until January was totally acceptable but I was still anxious for my order............SURPRISE!!!!!! Today the post office came by to deliver a last minute amazon order and my son yelled up "your 2 boxes are here"....Two? I replied, and he said yes, 1 from amazon and 1 from UnderGround Quilts in Michigan.....I ran, literally, downstairs, tore open the box and looked at my EARLY Christmas present from Paul and Missy. The workmanship is phenominal and man is this thing enormous but packs down super small in the stuff sack. Not ultra light I realize, but it is ULTRA AWESOME. I know, pics will be posted when I get it set up... Thanks to UGQ, Paul and Missy you are awesome and have definitely earned a repeat customer. Merry Christmas!!!!
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