I don't see why a vendor in this day and age of portable communication cannot keep in touch with a customer that's all i am saying. I don't have a problem with legitimate delays as long as it's being communicated.Originally Posted by TrailSlug
You also have to love how some users wait till the last minute and then blame the vendor when they have a delay.
With all due respect Shug, you are Shug i doubt there will be any delays or mistakes on your order =-)))
Untrue....I am still waiting and have had no confirmation email either.
But.....as it is a small company if they are on the computer answering and answering then they ain't sewing and stuffing and labeling mailing boxes.
I fully expect to hear nothing most of the time or even be certain about projected shipping times with small vendors. I have never not gotten my orders with the quality I wanted.
Shug
Whooooo Buddy)))) All Secure in Sector Seven
Guys, you should call it quit, the OP's contact problems were resolved 5 days ago.
https://hammockforums.net/forum/show...=1#post1686346
What fun is that
+1. I have no doubt that my Wooki will arrive when it's ready. Like Shug, I'm not going to pester them and cut into sewing time.
You're completely right! I didn't mean I'd never buy big box. I still use a SnugPak Under Blanket, which is as Big Box retail as you can get! What I should've said is that I won't cheat myself out of a better product (abundant from cottage vendors here) to go to a more commercial product simply because I can get it more quickly. I have nothing against big box...except that by and large it doesn't meet the standards set by our very innovative community here on HF! When I can't afford better, I'm fine with a more commercial substitute (like my SP Under Blanket I was able to buy for around $35 quite a while back. It has served me well. It was so much cheaper than anything I could've gotten here. It wasn't the best, but it was a WHOLE LOT better than the CCF pad it replaced, while I saved up towards a LocoLibre underquilt! While I was squirreling money back, though, the Wookies were introduced, so that's what I'm in line for, instead!)
If WB went full on Big Box, I'd happily buy them for less with quicker mass produced delivery. Didn't mean to sound like I'm for them because they are a cottage industry. I'm for them because they are a fantastic product, where ever they are being sold...but, I DO appreciate the excellent customer service Brandon has always provided me and it IS a perk that I "know" who I'm buying from rather than some faceless, nameless conglomerate!
Last edited by Dublinlin; 10-09-2016 at 17:29.
Once again I agree but I do think it's time the Mods put this horse in the barn! Good points on both sides.
I SECOND THE MOTION to close this thread.
Why do you care if this thread is closed or open? If you're tired of the discussion you can simply stop opening the thread.
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