I ordered a Tadpole last Friday (6 days ago). I did get an immediate email confirmation and I went to the website andcan see the invoice there. However, I couldn't find an email address or any other way to get an order status. I used their "contact me" page to ask about it, but I'm not sure if that's the right place — it seemed more like a place to give product feedback.
So I wanted to see if anyone has ordered a tarp recently and if so, what their delivery times were like. Looking at this forum, it seems that in the past many people have received their items in less than a week. I live in Atlanta, GA, so once it ships, it should get here pretty fast. I did request tri-loops on the tie-outs, so maybe that's treated as a custom order and takes longer?
Also, does anyone have any suggestions on a good way to contact them? Really just trying to figure out if I should start working on a "plan B" tarp for my camping trip next weekend.
Update: Wow, I post, hit the head, and then come back to find I already have a reply from Marty to my "contact us" message. He says it should get to me today. Very nice response time and I'm very excited to see I'll be getting it soon enough to dry run it this weekend!
Update #2: And, I get home and there it is on my doorstep. Very nice!
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