Page 1 of 3 123 LastLast
Results 1 to 10 of 22
  1. #1
    Senior Member Gideon's Avatar
    Join Date
    Mar 2012
    Location
    SE Missouri
    Hammock
    Darien UL/Roaming Gnome
    Tarp
    HG Cuben Fiber
    Insulation
    HG UQ/TQ's
    Suspension
    Dutch speed hooks
    Posts
    1,197

    The reason why I'll go out of my way to buy from Hammock Gear over and over and over again!

    Anyone who's used their quilts knows one reason why. The value proposition is simply one of the best out there.

    If you've been fortunate (and smart...) enough to buy one of their tarps, then you know a reason why. The qaulity to price ratio is simply one of the best.

    But what really seals the deal for me is the service "on top" of quality and price. Service won't make up for bad quality or price but it's what makes you actually like a supplier.

    I have a HG Burrow 20 that I've had for a number of years. It developed a tear by one of the snaps in the foot box. I mentioned it to them and they simply said "send it in". I did and they fixed it for free and sent it back in a really nice sil-nylon stuff sack. It looks like they added some down in the foot box area, removed all but one of the snaps and made it look like it had been made that way.

    Probably one of their busiest seaons of the year and they got i back to me in a week...but, I'd told them they could just ship it back when they finished a tarp they're making for me. Figured it would save them on shipping. Now maybe it's easier for them to simply send it back rather than hang on to it in the shop; hard to say, but that's the kind of simple service, on top of price and quality that makes me actually enjoy spending my hard earned money with a US based cottage family business.

    In my part of Missouri, the 20 degree burrow top and bottom is about as perfect as you get.

    Just had to brag on them a little.

    Thank you Hammock Gear!

    Gideon

  2. #2
    Dutch's Avatar
    Join Date
    Apr 2007
    Location
    Reinholds, PA
    Hammock
    Bridgeskin
    Tarp
    DIY Blackcat
    Insulation
    DIY Quilts
    Suspension
    Whoopie sling
    Posts
    9,558
    Images
    201
    I agree, Jenny is great...

    I had a collection of HG UQs and when they changed their suspension, they upgraded my quilts for free. There is a reason other vendors have been following and duplicating what Hammock Gear has been on the cutting edge every time. And they still stay ahead of the pack. They win on price, quality, and customer service.
    Peace Dutch
    GA>ME 2003

    www.MakeYourGear.com
    http://dutchwaregear.com[/URL]
    Visit Dutchwaregear on facebook (and like it)
    Check us out on Twitter @dutchwaregear

  3. #3
    Senior Member Gideon's Avatar
    Join Date
    Mar 2012
    Location
    SE Missouri
    Hammock
    Darien UL/Roaming Gnome
    Tarp
    HG Cuben Fiber
    Insulation
    HG UQ/TQ's
    Suspension
    Dutch speed hooks
    Posts
    1,197
    high praise indeed coming from a guy like you Dutch.

    It does my heart good to see what I call "real people" succeed with their passion!
    Gideon

  4. #4
    New Member
    Join Date
    Mar 2015
    Location
    Paducah, KY
    Hammock
    WBRR with carbon fiber spreader bar
    Tarp
    UGQ 13' w.d.
    Insulation
    UGQ and h.g.
    Suspension
    woopies
    Posts
    9
    It would be nice if they would make an underquilt for the wbrr.

  5. #5
    Senior Member PreciousPixie's Avatar
    Join Date
    Jun 2015
    Location
    Phenix City, AL
    Hammock
    Dutchware HalfWit!!
    Tarp
    Etowah 10x10
    Insulation
    HG Down, Baby!!
    Suspension
    whoopie and web
    Posts
    143
    I really love HG! I ordered a all three of my quilts from them and the quality is just awesome. I have gotten so many good compliments on them when I hang with friends. I also love Dutch too. He has some groovy hammocks and hardware!!
    I refuse to be old! Life is too short to sit on the couch!! Let's go hanging!!

  6. #6
    Senior Member
    Join Date
    Mar 2015
    Location
    Wisconsin
    Posts
    528
    I couldn't agree more.

  7. #7
    Senior Member lilricky's Avatar
    Join Date
    Sep 2010
    Location
    San Antonio, TX
    Hammock
    DreamHammock Darien
    Tarp
    UGQ Hanger 12
    Insulation
    UGQ TQ, HG UQ
    Suspension
    Whoopie Hook
    Posts
    1,048
    Images
    21
    We are really blessed to have vendors like Adam and Jenny, they, along with most of our cottage industries, have shown what customer service and quality really is compared to the "big" outdoor companies.

  8. #8
    Senior Member thorwren's Avatar
    Join Date
    Nov 2008
    Location
    Lancaster, OH
    Hammock
    Anything hanging in the living room
    Posts
    398
    Wow....

    It's humbling to get on here and read a review like this. We've had customer service issues in the past from being understaffed and overworked. Harry began working with us last year, and he is absolutely invaluable. He has stepped up the customer service and made those problems a thing of the past. He loves his job (he tells us this all the time!), and really enjoys interacting with the folks who order. We are making sure we keep him around. Harry helps to make sure orders and services transfer smoothly to the staff for processing, and we all still run the orders by your names, not your numbers.

    This has made my week, and I can't wait to kick off tomorrow's staff meeting with this and other reviews you all have done to support our crew and their families!

  9. #9
    Member Evaed's Avatar
    Join Date
    Mar 2015
    Location
    Sulphur Springs, Tx.
    Hammock
    Warbonnet Blackbird XLC 1.7 dl
    Tarp
    Warbonnet Superfly
    Insulation
    L.L Ghost Pepper
    Suspension
    Slings/Dutch Bckl
    Posts
    67
    Images
    4
    Best people and the best cottage vendor out there! That includes you too Dutch! =) Harry is great member to the team, he's helped me out plenty of times already.
    Keep up the great work!

  10. #10
    Member
    Join Date
    Dec 2014
    Location
    Great Lakes
    Hammock
    XLC
    Tarp
    HG WP
    Insulation
    HG
    Suspension
    Whoopies/Dutch
    Posts
    52
    I've had the pleasure of communicating with Harry on the phone and I concur, don't let him go!

    He's helpful, knowledgeable and seems to really enjoy what he does.

    Heck, if you all made hammocks I might not have to call anyone else(except for Dutch of course)

    PS, I look forward to calling Dutch when needed.

  • + New Posts
  • Page 1 of 3 123 LastLast

    Similar Threads

    1. Give me a reason not to hang my tarp on my hammock ridgeline
      By Ackspyre in forum Weather Protection
      Replies: 14
      Last Post: 10-12-2014, 22:40
    2. Everything happens for a reason
      By Hoot in forum General Hammock Talk
      Replies: 5
      Last Post: 12-18-2012, 18:43
    3. Any reason not to use this?
      By engine386 in forum Weather Protection
      Replies: 4
      Last Post: 08-31-2012, 10:30
    4. Any reason not to buy the waterproof 'Travel' hammock?
      By Passinthru in forum DD Hammocks
      Replies: 5
      Last Post: 08-04-2011, 11:38

    Bookmarks

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •