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  1. #1
    New Member
    Join Date
    Sep 2014
    Location
    Chesapeake,VA
    Posts
    9

    HG Customer service

    I just want to say if you are looking for TQ or UQ's I highly suggest Hammock Gear. The customer service is top notch. I ordered tq & uq from Adam. The USPS decided not to deliver it and could not find it. I called Paul up and he was willing to remake both quilts and a tarp so I would not miss my trip this saturday. After getting off the phone with Paul the mailman delivered my package of ordered items from HG 2 days later after they were supposed to be delivered. Again I highly recommend Hammock Gear!!!!

  2. #2
    Senior Member backpacker's Avatar
    Join Date
    Oct 2014
    Location
    Acworth, GA
    Hammock
    Warbonnet Blackbird DL
    Tarp
    WL Tadpole
    Insulation
    Reflectix
    Suspension
    whoopies
    Posts
    187
    Always good when you hear about excellent customer service. Definitely gotta try them out.
    Is it hang time yet?

  3. #3
    SilvrSurfr's Avatar
    Join Date
    Jul 2011
    Location
    Jersey Shore, NJ
    Hammock
    Dutch PolyD
    Tarp
    HG Winter Palace
    Insulation
    HG 0, 20, 40
    Suspension
    Dutch Whoopie Hook
    Posts
    14,716
    Images
    3
    Who is Paul?
    "A foolish consistency is the hobgoblin of little minds." Ralph Waldo Emerson

  4. #4
    Member
    Join Date
    Jun 2014
    Location
    Dallas, Tx
    Posts
    89
    HG has always been great to work with, I haven't used any of their quilts but their tarps are awesome and the customer service is top notch

  5. #5
    Senior Member
    Join Date
    Apr 2014
    Location
    Central Jersey
    Hammock
    Hammeck Envy-S and SLD Trail Lair
    Tarp
    Warbonnet Superfly
    Insulation
    Some WL and UGQ
    Suspension
    straps/whoopies
    Posts
    913
    Images
    2
    Paul is to Hammock Gear as Randy is to JRB and Dutch is to Wilderness Logics. Maybe?

  6. #6
    SilvrSurfr's Avatar
    Join Date
    Jul 2011
    Location
    Jersey Shore, NJ
    Hammock
    Dutch PolyD
    Tarp
    HG Winter Palace
    Insulation
    HG 0, 20, 40
    Suspension
    Dutch Whoopie Hook
    Posts
    14,716
    Images
    3
    Don't forget Adam at UGQ!
    "A foolish consistency is the hobgoblin of little minds." Ralph Waldo Emerson

  7. #7
    New Member
    Join Date
    Sep 2014
    Location
    Chesapeake,VA
    Posts
    9
    Its Adam not Paul. I was multi tasking when I was typing this thread.

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